Shipping & Delivery Policy

Shipping and delivery

For eligible United States orders, standard shipping is $7.95 below $45 and free at $45 or more.

Processing

Orders may require verification and packing before handoff.

Tracking

Tracking is provided when available.

Address accuracy

Review the full address before payment.

Marked delivered

Check safe locations and contact the carrier and service@kulneta.com promptly.

Support and documentation

Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.

Business information

Foshan Jiuge Media Co., Ltd.
Unit 11209, 12th Floor, Building 1, Guangfo Zhicheng, No. 85 Dali Zhennan Road, Nanhai District, Foshan, China (Declared Registered Address)
Email: service@kulneta.com